The Devil Is In The Ridiculous Details
(Two female customers are purchasing coffees and breath mints at the cafe in the bookstore.)
Me: “Your total is $6.66.”
Customer #1: *looking horrified* “NO! I don’t want my total to be $6.66! Let me add something else…”
(She starts combing the gum shelves for a flavor she wants.)
Customer #2: *patting friend consolingly* “No, don’t worry about it. You only have to worry about it if $6.66 is the amount of change you get BACK.”
Customer #1: “OH, okay!”
This story is featured in our Religious Customers roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?