The Day The Earth Revolved Around The Customer
(I’m working in the customer service area when a woman approaches me.)
Customer: “Excuse me, we are late for the movie…”
Me: “Okay, would you like to wait for the next show or get a refund?”
Customer: “No. Could you please rewind the movie back to the beginning?”
Me: “…rewind the movie?”
Customer: “Yes, you know… PUSH rewind so we can see it from the beginning.”
Me: “Uh ma’am, these aren’t like VCRs or DVD players… These are huge projectors that can’t be rewound. Besides that, there are already other people in the theater. All I can do is give you tickets for the next show or a refund.”
Customer: *exasperated* “NEVER MIND!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
