The Day Isn’t The Only Thing That Is Off

(I’m answering the phones and redirecting calls to the appropriate areas of the store.)

Caller: “Hey, can I talk to [Name]?”

Me: “Just a minute. Can I have your name, please?”

Caller: “…Er, tell him it’s… John.”

Me: “Just a minute, please.”

(I call to the area and they tell me it’s his day off, I get back to the caller.)

Me: “I’m sorry but [Name] didn’t come in today.”

Caller: “Come in where? What?”

Me: “It’s his day off. He won’t be here today.”

Caller: “Day off? From what?”

(As I’m about to answer, I hear someone in the background.)

Background Voice On Call: “THEY ARE SAYING HE DIDN’T GO TO WORK TODAY, DUMBA**!”

(The line disconnects.)