The Customer Service Is Soda-pressing, Part 2

| Working | August 8, 2016

(I work from home for an IT company and typically work PST times as that’s where the bulk of my stakeholders are. I live in the EST time zone and as it’s close to Christmas, I decide to take some time in the morning to do errands before the west coast folks are online. It’s about 11:00 am EST and I’m starving so I head into a well-known fast food joint, since it’s on my errand route.)

Me: “Hi, can I please have [Breakfast Wrap] and a small [Diet Soda]?”

Cashier: “A small what?”

Me: “[Diet Soda], please.”

Cashier: “Okay, that’s [total].”

Worker #2: “[Cashier], what are you doing? Why are you pouring a soft drink? It’s not even noon yet!” *laughs*

Cashier: “Right? Who in their right mind orders a soft drink in the morning? That’s just weird, right?” *turns to see me still standing there and sputters* “Well, here you are!”

(I was embarrassed beyond belief but held my tongue. I wasn’t about to ruin a 15- to 16-year-old’s day by calling her out but I spent the rest of the day thinking of a million retorts.)

 

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