The Customer Is Broken

(We’re mainly a home decor shop, but we do have food items and other various things we get at random. Normally, if a food item is open and exposed, we can’t sell it.)

Customer: *putting the box of sealed biscotti down* “Before you ring this up, can you open it?”

Me: “Um, why, sir?”

Customer: “I want to make sure the biscotti aren’t broken; I hate it when they’re broken.”

(I decide to humor him because they are packaged inside the box so if he doesn’t want them I can just tape the box shut again. One is broken in two.)

Customer: “F***! G**d*** it! You f****** broke it!”

Me: “E-excuse me?!”

Customer: “Oh, sorry, not you. Anyway, this is s***, so I’ll do you a favor.” *rips the bag open and the biscotti goes everywhere, breaking most of them* “Whoops. Well, I’m definitely not paying for that.”

(He then ran out the door before I or my manager, who was like two feet away, could even react.)