The Customer Is Always… You

, , , , | Working | October 13, 2017

(Our team has just had a meeting where we were shown how important reading our customers’ minds are, and how important it is to imitate them.)

Me: *whispering* “I can’t believe that the boss expects us to now read the customers’ minds! What are we, psychic?! And imitating?”

Coworker: “I guess that means we’ll be expected to act angry and upset all the time. And customers have no minds, so…”

(His comment made me laugh hard after that terrible meeting.)

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