The Customer Is Always Right In Matters Of Taste… But Sometimes We Wonder

We have a regular customer who has a mobile order she submits every day with so many modifications that it’s evident she is blissfully unaware of what the heck she’s actually ordering.

She orders a venti mocha, with:

Online Order: “Single, Ristretto, Sub Blonde Espresso, 3 Pumps Mocha, Nonfat, Steamed, Upside-down, No Whip.”

I swear this woman just puts a modification on every option simply because she can, and not because it is in fact what she enjoys and can discern in taste.

First of all, of course, the milk is steamed for this beverage by default, so no need to press that button.

Single, ristretto… The machine can only do double shots as ristretto, so why are you reducing what you already paid for with the venti-sized drink? Also, it’s not like she adds a shot in hopes of getting a quad ristretto, because some baristas don’t split the shots. I always split her ristretto shot, because that’s what she apparently wants.

Upside-down… Do you think she can even taste if that half-ounce shot is actually on top or mixed in with all that milk and sauce? I highly doubt it, because at some point she dropped this modifier.

I knew I wasn’t going mad when my coworker serves this regular her drink and then when she’s out of earshot:

Coworker: “Oh, Linda! How your ticket confuses the h*** out of us for no reason. See you tomorrow!”

Glad it’s not just me!