The Customer Has The Right To Be Wrong

(I have finished my shift and am doing my shopping at the self-scan checkout, still in uniform.)

Customer: “Excuse me, can you help me? The machine’s playing up.”

Me: “I’m sorry, I’ve actually finished. I can’t log on to the system after my shift, but I can call my colleague.”

Customer: “This is ridiculous! If you’ve finished why are you still here at this checkout?”

Me: “I’m shopping, sir, like you are.”

Customer: “Why the h*** would you need to shop here?!”

Me: “I still need to eat, sir.”

Customer: “This is insane. What makes you think you have the right to eat?!”