The Customer Has Been Tagged
(I work at a big retail chain where I am working the self checkout. A customer comes over to the self checkout with an arm full of shirts. As she walks over, I see her pull all of the tags off and slip them into her purse. She then waves me over.)
Guest: “Miss, these shirts don’t have any tags. I’ve seen them on the sales table for $2 each.”
Me: “Okay, I will call the fashion department and ask them if they have a $2 sale.”
Guest: *face goes pale* “No, it’s $2 off, believe me.”
Me: “…or the price tags could be in your purse.”
Guest: “F*** you!” *throws shirts on the ground and storms away*
Coworker: “What happened?”
(I tell my coworker the story and he laughs.)
Coworker: “Oh yeah, she comes in here all the time and does it. Most of the time she bullies or screams until she gets her way, or gets kicked out. I can’t believe you had the guts to say that.”
Question of the Week
Have you ever served a bad customer who got what they deserved?