The Cuss-tomer Is Always Right
(A mother storms into our day camp. She’s holding her five-year-old son by the arm.)
Mom: “My son said the F-word last night after coming home from YOUR day camp. I will NOT have a bunch of unprofessional teenagers setting bad examples for my child!”
Me: “I’m so sorry, ma’am. I have no idea which employee could have said that, but I will definitely call a meeting with all of our counselors to discuss this.”
Mom: “Yeah, you’d better. I should have all of you fired, really!”
(She turns to leave, but as she walks away she drops her sunglasses.)
Mom: “Oh, f***!”
Question of the Week
Have you ever served a bad customer who got what they deserved?