The Cup Is Half Empty Kinda Guy

(The chain we are a part of has a free coffee/warm beverage deal if you buy a cup with their brand, new each year of course. A customer comes to cash registry with smoking hot cup of warm coffee and a candy bar. The cup clearly states it is from 2005.)

Me: “That’s [price] sir.”

Customer: *shouting* “What?! For one lousy candy bar? Are you insane?”

Me: “No sir, that’s for the candy bar, and for the hot beverage.”

Customer: “This is a brand new cup! I bought it last week. Don’t try to rip me off!”

(I point out the 2005 and he stares blankly at me for a second.)

Customer: “But I have a gold card! I’m entitled to coffee all year long!”

Me: “No, sir, you’re entitled to one cup. If you lose the cup, or fail to bring it, then you must pay for it.”

Customer: “I shouldn’t have to pay for things that I buy!”