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The Couponator: Confusion Extreme

, , , , | Right | CREDIT: Comixbear1 | July 21, 2021

I was taking orders the other day and had a man and his wife come up to the register. The man reached in his pocket and pulled out a coupon, proudly displaying it to me. It was one of our coupons that basically provided two meals for $12.00. I rang up the meals and then looked at him with a smile as I told him the total: about $13.50.

The smile dropped from his face.

Customer: “Why are you charging me $13.50?”

I cringed inside and told him that the meals were $12.00 and that the tax brought it to $13.50. He looked at me in confusion.

Customer: “Why is it $13.50? The coupon says $12!”

Once again, I told him that this was, indeed, the price of the food, but we had to include the $1.50 sales tax. With a sour look on his face, the man reached into his wallet and pulled out $2 to cover the tax.

Customer: *Grouchily* “Here, I guess!”

It was then that it struck me: this man thought that the coupon covered the entire price of the meals so that he didn’t have to pay anything! I struggled through trying to tell him that it didn’t.

Customer: “Well, what good is the coupon, then?”

Me: “Well, without the coupon, the food would cost you almost twice as much!”

Finally, his long-suffering wife just looked like, “I’ve had enough of this AGAIN!” and directed him to hand me the full amount.

I don’t think he ever really understood that a coupon reduces a price, not removes it!

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