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The Couponator 39: The Yarn Of Time

, , , , , , , , , | Right | January 19, 2023

I was in line during my lunch break at the craft store. This chain is known for the tons and tons of coupons they send out basically daily. This particular location is also perpetually understaffed. When I joined the line, I was about four people back, and three or four more joined after me as the lone cashier argued with a customer at the front over a coupon. I gathered from context that she has already argued over MULTIPLE coupons on this transaction, meaning she’d been there for quite a while.

Customer: “But I don’t understand why it’s not taking anything else off!”

Cashier: “This coupon states right here that ‘Sale, clearance, and [Brand] items are excluded.’ The only items you haven’t used a coupon on yet are all sale, clearance, and [Brand] items. I’m really sorry, but you can’t use this coupon. Do you want to take any of these items off?”

Customer:No! Stop trying to rob me, and just do whatever you need to do to apply this coupon for me!”

I felt like I saw the cashier’s soul leave his body as he geared up for round fifty-seven of this argument. Before he said anything, the elderly lady who had been waiting patiently to be served next shuffled up to the counter and set something down.

Customer #2: “Ma’am, while I was waiting for you to finish yelling at this poor young man, I looked up the item you want to buy here on my phone. It’s $9.00, and [Brand], so as this young man explained, you can’t use the 15% off coupon on it. But I’ve done the math, so here’s $1.35 to cover your hardship. Can you please pay so I can buy my [expletive] yarn and run along?”

There was a split second where I could see the Coupon Lady consider going full psycho, but instead, she handed over her credit card and finally paid for her order. The whole line did not applaud, but I definitely wanted to hug [Customer #2]. And the cashier gave her his employee discount for her basket of yarn.

The Couponator 38: The Sandwich Of Frustration
The Couponator 37: The Year Of Reckoning
The Couponator 36: The Counter-Coupon Cashier
The Couponator 35: Dog Food Day Afternoon
The Couponator 34: Blast From The Past

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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