The Cookie Crumbles Exhaustedly

, , , | Right | May 14, 2019

(I’m the crazy customer in the story. The past few days, I’ve had many midterms and papers due and have not slept much. After my last exam of the week, I stop at a drive-thru to get an ice cream dessert as a reward. For being so late at night, the drive-thru is slow and I am texting my roommate. After I order, before I get to the pay window, she asks me to get her a cookie. The cashier has already rung through my ice cream before I am able to mention the cookie.)

Me: “Excuse me. Is it possible to also add a cookie onto my order?”

Cashier: “Sure, let me go get my manager to add it on for you.”

(He gets his manager, who takes my card from him and tries to put it in the chip reader. It doesn’t work so she tries multiple times. She finally notices I don’t have a chip and swipes it. This process takes about two minutes.)

Manager: “Your total for the cookie is 42 cents. Here’s your card back and your receipt. If you pull up to the next window, you’ll get your ice cream and cookie.”

Me: “Thank you!”

(There is another car still getting his food so I wait another thirty seconds to pull up to the window.)

Server: “Here’s your ice cream!”

Me: “Thanks. Have a good night!” *drives away*

(I didn’t realize until I was pulling into my neighborhood that after all that fuss about the cookie, I left before getting it. Now all I can picture are the employees wondering why I had them add an extra cookie, take three minutes to add it on, and then forget it. When I gave my roommate the receipt, she thought the best part was that I paid 42 cents on my card.)

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