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The Complaint Is Stacked Against Them

, , , , | Right | August 6, 2020

Three of my boss’s bosses are here to look around, so when a customer walks back in after picking up a to-go order looking rather annoyed, we’re all paying attention to see who did something wrong.

Customer: “Okay, I’m really frustrated now. This is the second or third time this has happened. My order is completely wrong.”

Boss: *Opening her box* “Let’s see what the problem is, ma’am. What did you order?”

Customer: “A turkey stack.”

This is a grilled turkey sandwich. The boss looks at her order.

Boss: “Ma’am, that is a turkey stack.”

Customer: “Oh… you know what? I’ve been thinking I’m ordering one of the tortilla wraps. Okay, now I’ll know to order differently next time.”

The customer left since she actually got exactly what she ordered, but I don’t think she even apologized. But at least no one got yelled at since we did our jobs.

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