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The Cleaning Company Did Them Dirty

, , , , , | Working | January 14, 2022

My wife and I both work full time and we were finding that we didn’t have enough time to do more than a cursory clean of the house unless we wanted to spend all our weekends deep-cleaning. So, we decided it was in our finances to hire a cleaner to come around every two weeks to do a deep clean of the house. We set out looking for a cleaning service and found one that one of our friends had.

They came for a consultation and everything seemed to be in order. They looked at the house and gave us a cost estimate. We signed the contract, gave them the code to our front door, and scheduled the first cleaning appointment.

On the day of the cleaning appointment, the service called twenty minutes after the cleaner was supposed to be there to tell us that the cleaner was sick and they had to reschedule.

The day of the rescheduled appointment rolled around and nobody showed up. We called the service and they told us that the cleaner (a different one this time) was sick.

On the third attempt, nobody showed up and nobody would answer the phone at the service. Over the next couple of days, I tried to contact them but they never answered the phone.

At this point, I was very worried that this was all just a scam to get our door code and times when we would be out of the house, so I changed the door code and left a bad review stating that they just never showed up and people should be wary of giving them personal information.

They wrote back on the review, “How can you be upset with our service if you never even had us clean your house?”

We spoke to our friends who had recommended the service and found out that while we were going through this, they had fired the service because the cleaner had stolen an iPod from them.

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