The Christmas Lights Are A Bit Dimmer In Retail

, , , , , | Right | December 26, 2018

(I work at a popular craft and seasonal store. It’s the day after Christmas, and everything Christmassy is on sale at 66% off. We still have just a few trees left for sale, but some of them are returned ones, which are marked down to 80% off.)

Customer: “Excuse me. I need help.”

Me: *waiting for her to tell me what kind of help*

Customer: *glares* “I need help with a price over here.”

(I follow her to the trees.)

Customer: “Can I get a discount on this? See this right here?” *points* “Inoperable lights!”

Me: *noticing that it has been marked down from $1,000 to $200* “Oh, yeah, $200. That’s actually 80% off, so it’s already been discounted.”

Customer: “But it says, ‘inoperable lights’! The tree doesn’t work! Can’t you give me a discount?”

Me: “Well, no, it’s already been marked down to 80% off, and we can’t go any lower than that.”

Customer: “But it doesn’t work!”

Me: *trying to not get frustrated* “I’m sorry, we can’t go any lower than 80%.

(A tree is still a tree, even if the lights don’t work.)

Customer: “WELL, GOOD LUCK SELLING IT!” *nasty glare as she storms off*

(I am left shaking my head. Why is it so hard to understand that it’s been marked down already, and for a reason?)

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