The Chickening
Customer: “Can I have a dozen nuggets?”
Me: “Sir, our boxes come in 6, 9, or 20. I could give you two boxes of 6 for £4.98, or you could buy a box of 20 for £3.99.”
Customer: “I just want 12.”
Me: “Okay, are two boxes of six okay for you, then?”
Customer: “HOW MANY TIMES? I WANT 12!”
Me: “Okay, that’s £4.98, please.”
Customer: “Why is that more expensive than 20?”
Me: “Do you want 20, instead?”
Customer: “I won’t eat them all.”
Me: “That’s £4.98, then, please.”
Customer: “I give up. I’ll have a chicken sandwich, instead.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
