The Chemicals Have Already Made It To Her Brain
(In the state of California, we are required by law to put up a warning if we have chemicals that can cause cancer — prop 65. The warning is only posted so consumers can make an informed decision about whether or not they want to make a purchase. These chemicals are usually trace amounts and not very harmful, but can be in large amounts. A customer notices this sign.)
Customer: “What are those chemicals?”
Me: “Well, we use chemicals to clean and sanitize, as do all restaurants.”
Customer: “What cleaning?”
Me: “Like soap to clean and sanitize the dishes and work areas. I don’t really know much about the warning.”
Customer: “But what about the cancer?”
Me: “I don’t really know much more than that, but you can look it up on the website there.”
Customer: “I want you to answer me! What chemicals?!”
Me: “I don’t really know. There’s a website for more information.”
Customer: “You’re supposed to know this! You work here and are trying to give me cancer!”
Me: “I’m sorry; I don’t have more information. You can look on the website.”
(The customer PUT OUT HER CIGARETTE and walked into our bathroom mumbling something about cancer-causing chemicals. I wanted to tell her that there were more cancer causing chemicals in that cigarette than some soap and sanitizers, but I held my tongue.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?