The CDs Are Full But The Mind Is Blank
Me: “All right, sir, I looked at your computer and it looks like you need to reinstall your office software before we can proceed.”
Customer: “Oh, okay.”
Me: “Can you show me where your software installation CDs are?”
Customer: “My what?”
Me: “The CDs that your office software came on when you first bought them.”
Customer: “Oh, I threw those out.”
Me: “Why? Was there something wrong with them?”
Customer: “No, of course not. I installed the software and then threw out the empty discs.”
This story is part of our Old People & Technology roundup.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
