The Cat Is Gone In A Creampuff
(I am a volunteer at a no-kill pet shelter. A few weeks ago, a couple came in with the angriest cat we had ever seen. Along with a severe case of mange, he was also missing his right eye. The couple explained that their neighbors had moved and left the cat locked inside a junker car parked behind their house. Even with every volunteer working to rehabilitate him, “One-Eyed Willy” proves to be a difficult case; he bites and scratches, yowls constantly, and does not get along with other male cats. We resign to having him as a permanent resident. One week, I arrive to find that One-Eyed Willy is missing from the cat room. A fellow volunteer explains that he’s been adopted over the weekend. The general consensus is that he has been taken in as a charity case and will be returned when the new owner finds him too difficult to handle. Terrified that whoever this person is will ruin a month of hard work, I can do nothing but wait until they return for his neutering appointment in two weeks. I am working the front desk when a young woman approaches me. She does not have a kennel, but has a cat tucked into her jacket.)
Woman: “Hi! I’m here to drop off Creampuff for his appointment?”
(As any adopted cats are referred to by their new names, it takes me a second to realize that she’s holding One-Eyed Willy! He is purring up a storm, curled up in her arms like a baby. While we go over the paperwork, I notice that he is wearing a hand-knit vest to cover his mange spots. With my heart already melting, I get talking to her.)
Me: “So, has he been behaving himself?”
Woman: “Oh, he’s the best cat in the world! I have a teensy bit of trouble sometimes when I need to go to the store, though.”
(She unzips her jacket and sets One-Eyed Willy on the counter. Immediately, he begins to whine like a baby. She picks him up and he stops.)
Woman: *while giggling and smothering him in kisses* “It’s a good thing I work from home, or I’d be evicted!”
(It isn’t easy working at a shelter, but times like this make it all worth it!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.