The Calm After The Storm

, , , | Right | February 25, 2016

(This particular story happens the day after a really bad snowstorm. The storm leads to us shutting down early the day before, numerous employees call out because they still can’t get to work, and several of our company’s smaller locations nearby to have shut down for the day. My coworker and I are in the box office with a massively long line that is out the door.)

Me: “I’m so sorry about the wait. What would you like to see today?”

Customer #1: “I’d like one ticket to [Movie], and there is no need to apologize. There was a blizzard yesterday. I’m just glad you guys are open.”

(I finish the transaction and call the next person.)

Me: “I’m so sorry about the wait. What would you like to see today?”

Customer #2: “We’d like two for [Movie] and it’s fine. You guys are doing your best and it’s not a big deal that we had to wait a little while.”

(After several more transactions like this, my coworker turns to me.)

Coworker: “Are we in the Twilight Zone or something? Everyone is being polite about waiting in line.”

Me: “We’ve clearly entered some alternate universe where customers are nice to us.”


This story is part of our Chilly Weather Roundup!

Read the next Chilly Weather Roundup story!

Read the Chilly Weather Roundup!

1 Thumbs
1,815