The Building Block(heads) Of Life
Customer: “I’m looking for some school books.”
Me: “What sort of books are you looking for?”
Customer: *sigh* “Some chemistry guides, I guess.”
Me: “All right, let’s head over and look at a few different guides.”
(I take her to the chemistry section of the bookstore.)
Customer: “I’m just not excited to be taking this course.”
Me: “Are you’re worried that it will be too difficult?”
Customer: “Oh, no! I just don’t want to be forced to learn about something I don’t believe in.”
Me: “Er… sorry? What’s your degree program?”
Customer: “I’m in vet school. I’ve already done all of my bio classes, and I really loved them, but I’m really not interested in learning about chemicals and how they harm the Earth and stuff.”
Me: “That’s not really what chemistry is about, you know.”
Customer: “What do you mean? Just look at the name: CHEM-istry. Like, CHEM-ical. As in, harmful to all life!”
Me: “But you said you enjoyed your biology courses, so why not your chemistry? They’re both really important sciences, especially for your major.”
Customer: “I just don’t get why I have to learn about chemicals and stuff! Biology is different; that’s Mother Nature! Not some science that was made up in a lab.”
Me: “Well, think about what life is, when you break it down. What helps build life?”
Customer: “Biology.”
Me: “Right! Back up some now.”
Customer: “…Atoms?”
Me: “Now come back up a bit. After atoms, but before biology.”
Customer: *blank stare*
Me: “Chemistry! What happens when different atoms come together? Chemical reactions. That’s all part of chemistry. You can’t have biology without chemistry – it’s a natural part of life.”
Customer: *brightens up* “I had no idea! Now I can’t wait to take chemistry!”
This story is part of our Customers Versus Mother Nature roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
