The Bitter Taste Of The Law
(I work in the call center for a national fast food restaurant. We don’t accept ideas about new or modified products from guests, and we especially don’t pay for them. Any time a guest starts to give a suggestion, we have to read them a legal statement to that effect.)
Caller: “I wanted to tell you that I love your turkey burgers, but I really think you should start serving them on gluten-free—”
Me: *interrupting* “Ma’am, I’m sorry, but I do have something I need to read you real quickly.”
(I then read the legal statement stating that we can’t accept her idea, and won’t pay for it.)
Caller: *long pause* “Well, I don’t know what that means, but it doesn’t sound very nice, so I’m going to hang up on you.”
(And she did!)
Question of the Week
What is the most stupid reason a customer has asked to see your manager?