The Bitter Taste Of A Disappointment Latte
A woman comes up to me.
Customer: “My lattes weren’t filled to the top.”
I had seen her husband sneak sips on the walk over but I’m not going to say that.
Me: “I’ll gladly remake both drinks for you.”
Customer: “I don’t want you to fix this; I just want you to know I’m disappointed in you.”
And then she walked away.
Question of the Week
Have you ever met a customer who thought the world revolved around them?
