The Bigger The Bigotry, The Harder They Fall
(I drive to a local franchise retail store. I walk in to find a friend of mine, who is 22, but looks much younger because she’s so small, working as a cashier. She runs out to give me a quick hug.)
Friend: “Hey! How have you been? My husband and my cousin are in the store right now! You should say hi to them!”
(A customer in his 30s in a ball cap, t-shirt, and overalls, rolls his eyes and comments.)
Customer: “Hey, b****! Get over here and do your job, and quit flirting with your boyfriend!”
Friend: “Sorry, sir, I haven’t seen him in months.”
Customer: “I don’t give a f***, w****! Get your a** back here, and ring up my stuff! That’s all you’re good for anyway!”
(I start to step-up to the guy, when she interrupts me.)
Friend: “First of all, I am married. Secondly, my husband is right there.”
(She points at him as he rounds the corner.)
Friend: “He’s a prison guard. His cousin with him is a pro wrestler. You may have seen him on Monday nights if you have cable. My friend here, who I just stopped from kicking your a** before either of them got here, is just a man who trains MMA fighters. Now… how may I help you?”
(The customer drops his items and wallet and runs out the door before we can stop him. I decide to be a good samaritan and return it to him by finding out where he lives from his ID. The look on his face when I returned them to him at home was priceless.)
Question of the Week
Have you ever served a bad customer who got what they deserved?