The Barista’s F-Word

My coffee shop isn’t a Starbucks. We are in no way affiliated with Starbucks, nor do we have any signage that looks like Starbucks. A woman comes in, places a huge order, and tries to pay with her Starbucks app.

Me: “Sorry, ma’am, we can’t accept that.”

Of course, she gets mad at ME.

This happens more times than it really should have. Someone comes in and orders a cappuccino. But when they receive it, they stare at it with confusion and say, “This is hot. I wanted a Frappuccino.”