The Bank Appreciates Your Donation, Part 2
(I work in the personnel assistance phone queue. Basically, it means I take escalated calls from angry customers.)
Customer: “My deposit is missing.”
Me: “Okay, was it a branch deposit or an ATM deposit?”
Customer: “I went through the drive-through at your bank branch and made my deposit. It’s not in my flipping account yet and I need it now!”
Me: “Okay, I’d be happy to take a look at it. What’s your account number?”
Customer: “Well, I don’t have an account with your bank…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
