The Aura-oma Of Fresh Coffee
(A customer orders a Zebra Mocha, but requests ‘love’. I add the note ‘Please make with love!’ to the order. I give the drink to her, and she takes a sip.)
Customer: “Hey! I wanted it made with LOVE! I can taste the despair and hatred!”
Me: “Sorry, do you want me to remake it?”
Customer: “No! I want someone else to make it. You reek of hate and despair and sadness. I want LOVE!”
Me: “Um… okay. Well, I’m the only one here, so can I give you a refund or remake it?”
Customer: “Fine, but remember the LOVE.”
Me: *remakes drink* “Here you go… honey!”
Customer: “Thanks!”
This story is part of our Weird Customers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.