The Audacity Of Some Employees, Doing Their Jobs And Whatnot

Where I work, we have these security cages on items that are most often stolen. There aren’t many keys, and we’re super busy, so sometimes customers have to wait a bit. We’re supposed to either walk them up with the item to a register or leave it up at self-checkout for when they’re ready.

People do NOT like this.

I had a lady complain that I had to bring her electric toothbrush up to the front instead of just handing it to her directly.

Customer: “Well, they’ve never done that before.”

Me: “Yeah, sometimes people just give it to you, but we’re not supposed to.”

Customer:  “That’s ridiculous. I’ve never had anyone do this before!”

Me: “Okay? I’m just doing my job. I could get into trouble if I got caught just handing it to you.”

She huffs and puffs like a little kid.

Customer: “Okay, whatever. I’m probably not going to even get it, then.”

I’m irritated because I’m LITERALLY just doing my job!

Me: “Okay, then don’t.”

I walked away and brought the toothbrush up to the self-checkout area. A few minutes later, I WATCHED this woman with a different employee being handed her dumb toothbrush, and she stomped off. The other employee told me that the customer was complaining about me… for doing my job?