The Audacity Of Some Customers

, , , , , | Legal | February 27, 2020

This actually happened to my dad, but I arrived to see the tail end of it. My dad works in one of the major grocery stores as a cashier and has done — at this store — for nearly 28 years, so he’s seen a lot of weird customers. I think this one takes the cake, though.

A middle-aged woman came into the grocery store one afternoon. She grabbed a trolley and started to go up and down the aisles. It looked like she was doing a weekly shop, and the trolley ended up piled high with stock. She got into line at my dad’s register but didn’t load anything onto the belt. Slightly odd, but some customers won’t when there’s someone in front of them. However, when the current customer left — there’s not enough room to get out of the registers if someone has a trolley in front of you because they’re not that wide — the woman looked at my dad and the register… before walking right out of the shop!

I arrived outside to pick my dad up from work in time to see one of the front end supervisors and a security officer chasing after the woman with a full trolley of goods. She claimed that she didn’t think she had to pay, that she thought they were having a giveaway. They escorted her back to the store and requested that she either pay or leave with nothing. 

Just to clarify, this woman spoke English with an Australian accent, was well dressed and well presented, and didn’t appear to have anything wrong with her.

I don’t know if she truly was just confused or if she attempted to scam them. Either way, it’s definitely one of the stranger experiences that Dad has had!

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