The Art Of Persuasion

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(This is on one of the busiest days we’ve ever had. We literally had to stop letting people into the park)

Guest: “Why can’t I go into the park?! I drove here from Cape Cod!”

Me: “I’m sorry, but the general manager said we’re not allowed to let anyone else in. We’re at capacity.”

Guest: “Why can’t I go in now? There are a ton of people leaving!”

Me: “There are a few things, sir. The general manager said we can’t allow anyone else in, we have weather coming which might halt operations, and even if we let you in, you honestly wouldn’t have fun. There are a ton of people in there.”

Guest: “I DROVE HERE FROM CAPE COD! YOU HAVE TO LET ME AND MY FAMILY IN!”

Me: “Sir, your options are you can stay here and complain to me about not being let in, or I can let you in, and you can pay $35 to complain to me that there are too many people inside the park. How’s that?”

Guest: “On second thought, I’ll just go to the beach.”

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