The Answer May Shock You
Me: “Thank you for calling [pool supply store], how may I help you?”
Customer: “Hi, I think I may have a problem with my pool.”
Me: “Can you describe the problem?”
Customer: “Well, I reached into my skimmer this morning to clean it, and I got shocked so bad that I got thrown against the fence. So I went around to the other side and that skimmer shocked me too! What do you think is wrong?”
Me: “Sounds like there is a short in your electrical equipment. You should shut down all power to the pool and call an electrician right away.”
Customer: “So is it safe to swim?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.