That’s What The Robots Want You To Think
Me: “Good morning and welcome to [Company]. You’re speaking with [My Name].”
Customer: “Um…” *yells to his wife in the background* “I got one of those robots again!”
Me: “Sir, I am not a robot.”
Customer: “You’re just programmed to say that.”
Me: “Sir, I assure you I am not a robot. I am a human being and I would be happy to help you today.”
Customer: “[Wife], what should I do?”
Customer’s Wife: “Just hang up and we’ll ring back.”
Customer: “Yeah, I don’t want to talk to a robot.” *hangs up*
Me: *facepalm*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.