That’s What SkyNet Wants You To Think…
Me: “Good afternoon. This is [My Name]. How may help you?”
Caller: “Are you a robot?”
Me: “Excuse me?”
Caller: “Are you a robot or a human?”
Me: “I’m a human, sir.”
Caller: “Are you sure? I’ve been talking to robots all day and I want to speak to a human.”
Me: *Laughing* “I assure you, sir, I’m a human. How may I help you?”
Caller: “Yeah, you must be human. You laughed; robots don’t laugh.”
Me: “Unless I’m an AI.”
Caller: “Nah, that would be creepy.”
The rest of the call went on normally, and at the end, he thanked me for helping him and for not being a robot.
Question of the Week
Have you ever met a customer who thought the world revolved around them?