That’s The Wrong Aunts-er

, , , , | Right | April 1, 2021

I am a supervisor in a store; on this particular day, I am acting as manager. I am serving a customer and have a couple of others in my queue when a woman bypasses the queue, standing directly in front of my register. Customers often do this if they have a question that can be easily answered.

Me: *To the woman* “Are you waiting to ask a question?”

Customer: “I need you to show me where [item] is.”

Me: “I am sorry, but I am serving here. If you would like help, you can join the queue or find another team member on the shop floor.”

Customer: *Sighs dramatically.* “I am [Other Supervisor]’s Aunt.” 

Me: “Sorry, but she’s not in today.”

She responds with more emphasis, glaring at the customer I am serving.

Customer: “I need you to get me [item]. I am [Other Supervisor]’s aunt.” 

Me: “Yes, so you said. Now, please, get on the end of the queue.”

Just then, an associate comes into view.

Me: “Better still, just go and see that lady there.”

She finally walks off, and my customer gives me a look of pity. I finish serving her and start on the next customer, and then the phone rings. It’s my manager, sounding furious. I get another associate to take over my sales so I can find out what is wrong.

Manager: “What the h*** is going on there? I just got a call from [Other Supervisor] telling me that her mother just called her to say that the doors are locked and she’s standing outside trying to get in.”

Me: “What? The doors are wide open. I am looking at them right now and am trying to serve a line of customers.”

This manager always takes her word over mine.

Manager: “That’s not what [Other Supervisor] said, her mother is locked out.”

Me: “It’s the truth, [Other Supervisor]’s aunt is in the store right now; she’s been trying to make me be her personal shopper because she’s her aunt.”

Manager: “Well, I am going to call [Other Supervisor] back to find out what is going on, and if I have to come in to find out you are lying to me, there will be h*** to pay.”

Me: *Absolutely fuming* “I am not lying; the door has not been closed at all today.”

This can be proven by all the security cameras. A few minutes later, the manager rings back.

Manager: “Uh, I spoke to [Other Supervisor]. Apparently, it was an April Fool’s joke.”

Me: “Really?!”

Manager: “Are you okay?”

Me: “No, I’m f****** fuming! I’ve got customers to serve. I’m hanging up now.”

The next day, the other supervisor is laughing about how funny it was that her aunt was in the store when she pulled her April Fool’s joke.

Me: “Well, thanks, but I didn’t find it funny, especially when [Manager] was abusing me and accusing me of lying!”

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