That’s The Way The Cookie Grumbles
(I work at a movie theater that sells a popular brand of cookies. On weekends, we often sell out faster than we can bake. On this day, we are sold out.)
Customer: “Do you have any cookies prepared?”
Me: “No, ma’am, but—”
Customer: “Let me speak to your manager!”
(The manager is in the area and overhears.)
Manager: “What can I help you with?”
Customer: “I was told you don’t have any cookies!”
Manager: “None that are ready to eat, but there are some in the—”
Customer: “You should keep them stocked! If I can keep my cookie oven stocked, so can you! I only come to the theater for the cookies!”
Manager: “Ma’am, I swear on my honor as a man that we will have cookies ready the next time you come in.”
Customer: “You better!”
(After she leaves, he dubs the woman the Cookie Monster. Now, whenever we run out of cookies, it’s a running joke to say “Hurry and bake more before the Cookie Monster comes for us!”)
Question of the Week
Have you ever served a bad customer who got what they deserved?
