That’s The Trouble With Scammers; They Never Think Things Through
Recently, we have been receiving a bunch of scam calls at my work. I knew it was only a matter of time before I got one. We are on the opposite side of the country from the headquarters, and they are three hours later than us. Also, they are never in the building on weekends. This call takes place on a Sunday evening.
Me: “Thank you for calling [Store]. How can I help you?”
Scammer: “I need to talk to a manager.”
Me: “I’m the supervisor on duty. How can I help you?”
Scammer: “This is [Scammer] from corporate. We are seeing a high number of gift card sales just going through your Point-Of-Sale system. We believe you have been infected with malware.”
Me: “Sorry, but I know you’re not from corporate. You’re gonna have to try again later. Good effort, though.”
I think I was mostly baffled that they thought somebody would believe there was anybody in our corporate office at 11:00 pm on a Sunday!
Question of the Week
Have you ever served a bad customer who got what they deserved?