That’s The Dirt On Refunds

I work at a store that sells peat moss, soil, and other gardening products. An older lady comes up to the customer service desk.

Customer: “I’d like to return some soil.”

Me: “Okay. Do you have it with you?”

Customer: “No, it’s on my lawn. It didn’t work!”

I just look at her for a moment.

Me: “Um… I’m sorry, but we can’t return that.”