That’s Some Very Explicit Baggage
(I work as a cashier at a well-known chain of pharmacies where “You Pay Less.” A woman approaches my till and sets her items down to be scanned. I start reciting the script as we are trained. Note that it is law to charge for the government-regulated plastic bags.)
Me: “Good day and welcome to [Store]. Do you have a [Loyalty Card?]”
Customer: *flings the card at me wordlessly*
Me: “Thank you.” *scans items* “Your total is [total]. Would you like a plastic bag?”
Customer: “Yes.”
Me: “A medium bag will be [a few cents].”
Customer: “What?! This is a scam! They are bending us over and ramming us deep!”
Me: “…”
Customer: *loudly* “I’m telling you, it’s not much but it adds up. I must have spent HUNDREDS on bags in my lifetime! Hundreds to line the pockets of some GREEDY FAT CAT WHO JUST WANTS TO BEND ME OVER AND RAM ME HARD!”
Me: “So… would you like a bag?”
Customer: “I don’t want to be someone’s little b****! I’m not going to let them bend ME over!” *grabs her purchases and hurries from the store, muttering to herself about being ‘bent over and rammed’*
(The other customers in the line all cracked up.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
