Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

That’s Not How The Internet Works, My Dear

, , , , , | Right | September 26, 2021

I’ve been helping a woman shop for gifts for her daughter. She finds them cheaper on our website, but I’m unable to price-match due to stupid corporate rules. The woman buys three items and orders the other three online. After I ring her up for her three, she looks at me expectantly.

Customer: “So, now that I’ve bought these online, do I just pick them up now or…?” 

Me: “Well, you ordered them online so they’ll be shipped to the store in a few days.” 

Customer: “WHAT?! BUT I NEED THEM TODAY!” 

I’m staring in disbelief, not sure what she thought was going to happen. 

Me: “I apologize for the confusion, but you did order them online to get the sale price, so you’ll have to wait for them to come in, or you can buy them full price now and we can refund the difference when your order arrives.” 

Customer: “No, no, that won’t work for me. You will return and refund all of this right this instant.” 

I manage to keep my cool, despite her comments that we’re a scam and don’t know what good customer service means. I refund the three items she bought and she leaves, knocking over a display as she goes. 

Next Customer: “Jesus Christ, what a moron!”

1 Thumbs
359