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That’s Not Fraud But She’s STICKING To It

, , , , | Right | December 6, 2020

I am working at a well-known fast food chain and this customer comes through the drive-thru. We currently have a special offer where you get stickers with your kids’ meal.

Customer: “You didn’t give my child any stickers.”

Me: “I’m very sorry to tell you, but unfortunately, we are out of stock.”

Customer: “That’s fraud. In the advertisement, you said that my son would get stickers with his meal.”

Me: “It also said that we only have a limited supply and that you get the stickers as long as we have them in stock.”

Customer: “That’s fraud. I will sue you. You are making false promises. I studied business management; I must know.”

Me: “It‘s just advertising, and it’s not fraud since we never promised to give you the stickers. The advertisement said that there is a possibility you will get them.”

Customer: “You know nothing! You’re just a young, stupid girl that hasn’t even finished school yet, so don’t try to tell me that I’m wrong. I studied business management, so I know that what you’re doing is fraud.”

He continued yelling at me, but I was pretty fed up so I just closed the drive-thru window and waved good-bye. His TEENAGE son was visibly embarrassed, and I could see from the look on his face that that wasn’t the first time this had happened.

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