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That’s Just Straight Up Stupid

, , , , | Right | March 4, 2022

The job that I work for is more mobile than anything, but sometimes we get to stop and rest at the store’s physical address, and customers like to meet us there. However, the address is a little obscure and some people have trouble finding it.

Caller: “What’s your address? I need to come pick up [small item].”

I give her the address and explain how to get there.

Me: “Do you know where [Street #1] is?”

Caller: “Yes, I do.”

Me: “Great! Our street is right off of it, between the 700s and 800s.”

Caller: “Okay, I’ll see you soon!”

I think that’s the end of it until she calls back.

Caller: “I’m on [Street #1] but I can’t find where to turn!”

Me: “It’s between the 700s and 800s.”

Caller: “Well, I’m at the 300s and I don’t see it anywhere!”

I tried to tell her to, you know, drive a little further, but she didn’t listen, turned down a random road onto yet another random road (how hard is it to just go straight?), called back in a panic, didn’t listen to instructions AGAIN, and never showed up.

Some people just can’t be helped.

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Have you ever met a customer who thought the world revolved around them?

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