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That’s How The Cannoli Crumbles

| Right | March 23, 2017

Me: *as I’m finishing taking a customer’s order* “Anything else I can get for you today?”

Customer: “Yes, actually. Do you think you could get the driver to stop somewhere? Buy me a couple cannolis?”

Me: “Well, normally we don’t allow our drivers to make other stops while they are out on delivery, but seeing as we aren’t that busy right now, we can make an exception for you as long as you reimburse the driver for the cost of the cannolis.”

Customer: “Are you kidding me? Why would I have to pay the driver some of my hard earned money?!”

Me: “Ma’am, we’re not going to allow our driver to stop off and buy your cannolis if you’re not going to reimburse the driver for the cost.”

Customer: *now screaming* “ARE YOU F****** KIDDING ME! I JUST WANT MY GOD-D*** CANNOLIS!”

Me: *calm* “I understand that but we do not sell cannolis here nor do we usually allow our drivers to make other stops while they are out on delivery.”

Customer: “BUT YOU’RE A DELIVERY SERVICE! YOU SHOULD DELIVER ME WHAT I WANT!”

Me: “Yes, we are a delivery service, but we do not sell cannolis at our store.”

Customer: “YOU KNOW WHAT? F*** YOU, AND F*** YOUR STORE! CANCEL MY ORDER! I’M NEVER ORDERING FROM YOU GUYS AGAIN!” *click*

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