That’s Commitment

| | Right | January 15, 2009

Me: “Thank you for calling your local 24-hour pharmacy, how may I help you?”

Customer: “Yeah, what time do you close?”

Me: “Sir, we never close. We’re open 24 hours.”

Customer: “Well, that’s just ridiculous. How can you put up with that?”

Me: “Sir?”

Customer: “So if I show up at 4 in the morning with a prescription, you’d be there?”

Me: “Yes sir, we’d be open.”

Customer: “And what time do you open?”

Me: “Sir…we never close, we are always open. Think of it like a 24-hour diner; there’s always someone here to help you.”

Customer: “Oh man, that must stink – when do you get time to go home and sleep?!”

Me: “Er…we have cots in the back.”

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