That’s Basically What It Means, Yes

I am working as a cashier in a well-known grocery store. Sometimes I get questions I have no idea how to answer.

A customer approaches holding a package of chicken.

Customer: “What does ‘air-chilled chicken’ mean?”

I pause.

Me: “It’s chicken… that’s been chilled… by the air.”

I still don’t know the difference between regular and air-chilled two years later.