That’s A Wrap On The Chicken Salad Wrap

There is a restaurant right behind my office. The food is generally good but the service has gotten slower and slower. During the health crisis, when they offered curbside service, I’d order from there about every other week. They have three different chicken salads, one of which I am gaga for.

Once restrictions started to be lifted, my kids swung by my office as I was getting ready to go and suggested we eat out. I suggested the restaurant behind the office so that none of us had to worry about driving or parking.

We got there to find only five tables filled. We were seated and proceeded to order our drinks. Once the drinks got there, we were ready to order, but the waitress almost danced off, saying:

Waitress: “I’ll give you a minute.”

Me: “No, we’re ready.”

Waitress: “Oh, okay. What would you like?”

My son ordered something, I ordered something for my daughter (who doesn’t speak), and then I ordered my favorite chicken salad as a wrap.

Waitress: “Is that on the back of the menu?”

Me: “No, it is right here.”

I pointed to the center of the inside page showing this chicken salad wrap with one side.

Waitress: “Oh, okay.”

She started to walk off.

Me: “I’d like the fries for the side.”

Waitress: “The side?”

Me: *Pointing again* “Yes, it says it comes with one side.”

Waitress: “Oh, okay.”

She took the menus and left. My son and I chatted. My daughter and I went to the restroom. We returned and chatted some more. And some more.

After fifty minutes, my son’s meal was brought out (soup and salad). After another five minutes, my daughter’s was served (mac and cheese). A few minutes after that, the waitress came and put a plate before me.

Waitress: “Is this what you wanted?”

But she left before I could even turn the plate around to see what was inside the wrap. It was NOT what I wanted. It was not chicken salad at all. It was a breaded piece of chicken, wrapped in a tortilla. There was nothing in the tortilla but this chicken puck.

I was hungry and am not a picky eater so I figured it would just have to do. I took a bite, though, and realized it would NOT do. It was hard, cold, and dry. It was disgusting. I put it down and nibbled the fries and drank the soda.  

When my daughter’s soda went empty (long after mine did), the waitress returned.

Waitress: “How is everything?”

Me: “This isn’t what I ordered and not even edible. Please remove it from the bill.”

Waitress: “Oh, I’m sorry. I can bring you something else.”

Me: “No, thank you. Just remove it from the bill.”

Waitress: “I can get you something else.”

I just pointed at my watch and again said, “No, thank you.” She disappeared for about fifteen minutes and finally came back with the bill.

Shortly after, the chef came out.

Chef: “You wanted the chicken salad wrap, didn’t you?”

Me: “Yes. This wasn’t that.”

Chef: “But that’s what you wanted?”

Me: “Yes, but I don’t want it now.”

By now, it was almost eight and I just wanted to go home and make myself dinner

Chef: “Okay.”

I looked at the bill. It clearly said, “[Menu Name for the chicken salad wrap],” and showed that I was being charged the $15-ish for the meal.

I looked for the waitress and didn’t see her. I put my credit card away, pulled out cash, and laid down only exactly enough for my son’s meal, my daughter’s meal, our drinks, and a side of fries, right down to the penny, and left.

It’s been months and I haven’t been back or ordered to-go since.