That’s A Big No-Noel From Me  

, , , , | Right | December 8, 2019

(I work for a call centre in Dublin and, after a long call, the customer and I are finished speaking.)

Me: “Would you like a reference number just in case you need to call back?”

Customer: “Yes, please.”

Me: “[Reference Number].”

Customer: “Can I get your name, as well?”

Me: “My name is Noel.”

Customer: “What do you mean, I cannot have your name? This is a disgrace!”

Me: “Sorry, sir, I said my name is Noel.”

Customer: “I do not understand why you cannot give me your name!”

Me: “Sir, my name is Noel, as in Christmas. Noooooeeeeeeel.”

Customer: “Oh, thank you.”

(So much gets lost in conversations over the telephone.)

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