That’ll Clear That Anxiety Right Up

, , , , | Right | January 23, 2018

(I work at a large department store, but have just clocked out and am browsing the shoe selection. I see a customer standing near me that has been here for more than thirty minutes without saying anything to any of the employees.)

Customer #1: “H-hello, do you have this in [size]?”

Me: “Oh, sorry. I’m off the clock! But my coworker over there would be more than happy to help you out!”

(The customer turns bright red and starts apologizing profusely. I assure her it’s perfectly fine, and I even walk her over to my coworker and ask for him to help her. Another customer that heard the encounter scoffs and marches up.)

Customer #2: “You little b****, the guy said he was off the clock. You can’t just f****** make him work because you’re a high-maintenance little b****!”

([Customer #1] looks like she’s about to start crying and I try to step in.)

Me: “Hey, please watch your language. She didn’t do anything wrong. She was so nice that I wanted to help her out, anyway. Please mind your own business.”

([Customer #1] has started crying but is clearly trying her hardest to hide it while apologizing to me repeatedly.)

Customer #2: “The b**** wouldn’t be f****** crying if she wasn’t so f****** guilty!”

(By this time, my coworker has called security, and two of our officers arrive and ask what the problem is. [Customer #1] is trying her hardest to hold herself together, and [Customer #2] tries telling them that [Customer #1] was harassing me.)

Me: “Actually, this p**** has been harassing this young lady to the point of tears. Get him out.”

(The man was escorted out practically kicking and screaming, and kept threatening to sue. In the end, [Customer #1] got her shoes in the right size and I stuck around to make sure she was all right. We ended up becoming quick friends, and she shared with me that she had horrible social anxiety and had been trying to work up the courage to ask me for help since she’d arrived! Today, we’re still friends and laugh about the guy who got kicked out for “helping.”)

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