That Was Not Smooth(ie)

I work at a juice/smoothie bar that offers absolutely huge forty-ounce drinks and is kind of pricey. I’ve just handed a customer one such drink — forty ounces of pineapple and strawberry smoothie — when the drink slips out of his hands and hits the floor.

It breaks open everywhere, including the main walkway of the store. The guy says nothing but starts trying to wipe the entire flood of smoothie with a single napkin he has.

Me: “Oh, no! Sir, you don’t have to do that! We’ll clean that for you!”

The man stiffens and stands up suddenly at my words. He puts his headphones back in, turns on his heel, and walks straight out of the shop!

Me: “Wait, sir! Let us make you a new one! It’s really okay!”

The man kept walking and straight-up ignored even my boss chasing after him out of the store and partway down the block trying to give him a new smoothie! Obviously, the guy was having a bad day and that was the last straw, but what a way to be out almost $10 of smoothie!